AI agents that keep working while you run your business
TechHapp implements artificial intelligence agents trained to serve customers, qualify leads, answer questions and handle repetitive tasks 24/7, integrated into your website, WhatsApp or CRM.
- Channels
- Website, WhatsApp, email and your CRM. The same agent with the same knowledge on all of them.
- Hours
- Answers 24/7, including after your team has gone home.
- Setup
- A first working agent can be live in days.
- When it doesn't know
- It doesn't improvise: it hands the conversation to a person with the full context.
- Customer: Hi, do you treat knee injuries?
- Agent: Yes. The first step is an assessment session with a physiotherapist. Shall I find you a slot?
- Customer: Ok, afternoons are better
- Agent: I have Tuesday at 18:30 or Thursday at 17:00. Which suits you?
- Customer: Thursday
- Appointment added to the calendar: Thursday, 17:00
- Agent: Done, Thursday at 17:00. You'll get a reminder the day before.
- Customer: Will my insurance cover it?
- Agent: That depends on your policy and I'd rather not give you the wrong answer. I'm passing your question to reception with everything we've discussed.
- Handed to reception with the full history
For the business that can't get back to everyone.
Businesses losing customers to slow replies, or spending team hours on the same repetitive questions.
You reply late and the customer has moved on
They write at ten at night, nobody answers, and by morning they've booked with someone else. The agent replies there and then.
Your team answers the same questions all day
Opening hours, services, directions, availability. The agent takes the repetitive work and your team keeps what needs a person.
Bookings only come in during office hours
If booking depends on someone picking up the phone, every missed call is a missed appointment. Connected to your calendar, the agent books at any hour.
Leads arrive unfiltered
You spend as long on people who are just asking as on people ready to buy. The agent asks the qualifying questions and leaves the details in your CRM.
What AI agents include
Conversational agents for customer service and sales
Automatic lead qualification and capture
Internal agents for team queries (HR, support, documentation)
Integration with WhatsApp, website, CRM and email
Setup, training on your data and brand tone tuning
How it goes live
- 1
Assessment
On the free call we look at what you get asked, on which channel, and what the agent could take over from day one.
- 2
Training
We prepare it with your website, documents, catalogue and the answers you already give, and tune it to your brand's tone.
- 3
Connection
We connect it to your website, WhatsApp, email or CRM, and to your calendar if it will handle bookings.
- 4
Live
A first working agent can be live in days. Whatever it can't resolve goes to a person on your team.
Frequently asked questions about AI agents
Can an AI agent replace my customer service team?
It doesn't replace them, it frees them: it resolves the repetitive work and escalates to a person only what genuinely needs one.
How long does it take to implement an AI agent?
A first working agent can be live in days, trained on your company's information and tone of voice.
Which channels does the agent work on?
Website, WhatsApp, email and inside your CRM. The same agent, with the same knowledge, answering wherever the customer writes to you.
What information is the agent trained on?
Yours: your website, your documents, your catalogue, your pricing and the answers you already give every day. It isn't a generic assistant with your logo on top.
What happens when the agent doesn't know something?
It hands the conversation to a person along with everything discussed, instead of improvising an answer. An agent that invents facts does more damage than no agent at all.
Can it book appointments or handle reservations?
Yes, by connecting it to your calendar or booking system. It's one of the fastest-return uses: the booking comes in on its own, outside office hours too.
Will an AI agent work in my industry?
The agent is trained on each industry's day-to-day operations and vocabulary, which is exactly what separates one that resolves things from one that frustrates the customer. Tell us what you do and we'll tell you which questions it could take over from day one.